ZamZam International
Delivery Information
Last updated 30 Oct, 2026
Fast, reliable delivery all over Bangladesh, with cash on delivery available.
ZamZam International delivers to every part of Bangladesh through trusted courier partners, and cash on delivery is available. This page explains delivery times, charges, how delivery works and what we need from you. Effective date: 30 October 2026.
Delivery Times
Inside Dhaka
Delivery within 24–48 hours of order confirmation.
Outside Dhaka
Delivery within 2–4 days via trusted courier partners.
Home Delivery
Straight to your doorstep. Just share the correct address and phone number.
Delivery Charge and Advance Payment
The delivery charge depends on your delivery area. It is shown at checkout, before you confirm your order. In some cases, for example for a new customer or a pre-order, we may ask for an advance payment. The amount is also shown at checkout.
How Delivery Works
Order the product and choose your delivery method.
You receive an order confirmation message.
Wait for your order to arrive.
The order is delivered to the address you provided.
Order and Delivery Updates
We contact you about your order by phone, SMS, WhatsApp and email, using the details you gave us at checkout. These are service messages: order confirmation, courier booking, delivery status and delivery problems. Please keep your phone reachable, because the courier calls before delivery. Read how we handle your contact details in our Privacy Policy.
Delivery FAQs
My order has not arrived yet. Where is it?
Most orders are delivered within 3–5 days, but courier delays can happen because of traffic, weather or peak seasons. Contact our support team with your order ID and we will investigate right away.
Do you deliver on public holidays?
We usually do not deliver on public holidays. Orders placed on a holiday are processed on the next working day and prioritized for shipping.
Is next-day delivery available?
Next-day delivery is available on select orders within specific areas. Orders placed before 5 PM are more likely to qualify. Contact support to check your address.
What do I need to receive my order?
Keep your phone reachable, because the courier will call before delivery. Please inspect the product in the delivery person's presence whenever possible.
What if the product is wrong, damaged or not working?
Tell the delivery person immediately and contact us. See our Return, Refund & Exchange Policy.
Need Help With Delivery?
Email info@zamzamint.com or call +8801325224400 or +8801894449445, Saturday – Thursday, 10:00 AM – 7:00 PM. See also our Terms and Conditions.